Contact Us
We're here to help with any questions about CS2 skins trading
Send Us a Message
Contact Information
Our Address
Studio 35 Kennedy Place
Williamsport, IP33 9GD
United Kingdom
Phone Number
+44 961 484 3609
Monday - Friday: 9am - 6pm EST
Email Us
info@csgaminghub.com
support@csgaminghub.com
Business Hours
Monday - Friday: 9am - 6pm EST
Saturday: 10am - 4pm EST
Sunday: Closed
Frequently Asked Questions
How does the skin trading process work?
Once you purchase a skin on our platform, we facilitate a secure trade via Steam. You'll receive a trade offer from our official trading account within 30 minutes of payment confirmation. Simply accept the trade, and the skin will be delivered to your inventory.
How do you ensure skin authenticity?
Every skin on our platform goes through a rigorous verification process. We check float values, pattern indices, and full trading history to ensure authenticity. We also work exclusively with trusted suppliers and never list items with questionable provenance.
What payment methods do you accept?
We accept major credit cards, PayPal, cryptocurrency (Bitcoin, Ethereum), and bank transfers. All payment processing is secured with industry-standard encryption to protect your financial information.
What is your refund policy?
If you do not receive exactly the item described in the listing (same float, pattern, etc.), we offer a full refund. However, as digital items, skins cannot be returned once the trade has been completed and the item has been delivered to your inventory. Please see our Refund Policy for complete details.
Can I sell my skins on your platform?
Yes, we do accept high-quality skins from trusted sellers. Please contact our trading team at trading@csgaminghub.com with details about the items you wish to sell. We'll evaluate your items and make an offer based on current market values.