Privacy Policy

1. Information We Collect

At CS Gaming Hub, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make purchases.

1.1 Personal Information

We may collect the following types of personal information:

• Identity Data: Including first name, last name, username or similar identifier
• Contact Data: Including billing address, delivery address, email address, and telephone numbers
• Financial Data: Including payment card details (processed securely through our payment processors)
• Transaction Data: Including details about payments to and from you and other details of products you have purchased from us
• Technical Data: Including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
• Profile Data: Including your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses
• Usage Data: Including information about how you use our website and services
• Steam Account Information: Including your Steam ID or URL (required for skin delivery)

1.2 Automatically Collected Information

When you visit our site, we automatically collect certain information, including:

• Device information (browser type, operating system, IP address)
• Usage information (pages visited, time spent on site)
• Referral information (how you found our site)
• Location information (country, region)

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

• Processing and fulfilling your orders
• Managing your account and providing customer support
• Delivering CS2 skins to your Steam account
• Improving our website and services
• Personalizing your experience

2.2 Communication

• Sending order confirmations and updates
• Responding to your inquiries and support requests
• Providing information about new products or special offers (with your consent)
• Sending important notices about changes to our policies or terms

2.3 Security and Fraud Prevention

• Protecting against unauthorized access to your account
• Detecting and preventing fraudulent transactions
• Ensuring the security of our platform

2.4 Legal Compliance

• Complying with applicable laws and regulations
• Responding to legal requests and preventing harm

3. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

3.1 Access and Control

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can ask us to correct or update inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You can ask us to temporarily or permanently stop processing your personal information.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your personal information in certain circumstances.

3.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@csgaminghub.com or write to us at our address listed in the Contact Information section. We will respond to your request within 30 days.

4. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

4.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognize your device and remember certain information about your visit.

4.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.
• Functional Cookies: These cookies enable personalized features and remember your preferences.
• Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve its functionality.
• Targeting/Advertising Cookies: These cookies track your browsing habits to deliver advertising relevant to your interests.

4.3 Managing Cookies

You can manage cookie preferences through our cookie banner when you first visit the site. You can also control cookies through your browser settings, allowing you to delete or block certain types of cookies. However, restricting cookies may impact your experience on our website.

4.4 Third-Party Cookies

Our website may use third-party services that set their own cookies, such as Google Analytics, Facebook Pixel, and payment processors. These third parties have their own privacy policies, and we encourage you to review them.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission using SSL technology
• Secure storage of personal information on protected servers
• Regular security assessments and penetration testing
• Strict access controls limiting data access to authorized personnel only
• Employee training on privacy and security practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continually review and improve our security measures.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations to retain data for certain periods
• Statute of limitations under applicable law
• Whether retention is advisable considering our legal position

When we no longer need to process your information, we will either delete or anonymize it.

7. International Data Transfers

CS Gaming Hub operates internationally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information to other countries, we take appropriate safeguards to ensure your information remains protected according to this Privacy Policy. These safeguards may include data transfer agreements implementing standard data protection clauses.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible and within 30 days.